BucePlant experience.

Here is my experience with Buceplant.
AND IT IS JUSTIFIED.

I first ordered from buceplant, some crypts, wallichii, and some other plants like Hygrophilia compacta.
When they came (this was earlier last month) they all arrived Dead. Melted. Nothing useful.

So I wrote a 1 star review on their website, stating my experience.

They contacted me bribing me to redo my review, by sending me more crypts, all Alive. (weird huh?)

Then I wrote an email to them saying, please next time get it right the first time (basically) because they had a HUGE algae outbreak that also was on the plants they sent me, and it ended up infesting my low tech tank. (BBA)


My second experience, TODAY, I wanted to buy some plants that other websites did not offer, so I went to buceplant, decided to give them a second chance because its America, land of second chances.
So I placed my order, and I receive an email about 30 minutes later, saying:
" Your order has been canceled as requested "
?
I didn't cancel my order... Strange...
So I send Buceplant an email saying this:

"Hey Buceplant,
My grandmother got me this order for my birthday, and she says she didn't cancel it.
And I didn't cancel it either.
What happened? order is*#3927

Thanks
Nate"


They then replied:

"Hi Nate,

Thank you for giving our store another try. Based on our previous emails, it appears that our plants are not up to your expectations.* We have issued you a full refund for your order. There are many other online aquatic plant stores, we hope you have a better experience with them.* Happy Birthday and best of luck!

Thank you and best regards,
Team Buce Plant"

So in essence they are saying, since you don't give us a good review or like us at all, your business is not welcome here.

Lol BucePlant is horrible. I'm also seeing other 1 star reviews pop up on their site.

 

They now replied:
" I'd like to personally speak to you or your grandmother on the phone. Let me know what is a good number and time to reach you. Otherwise I will try to reach you at the number you provided.

Thank you and best regards,"

To me that is just... Creepy kind of

 

And they have deleted my review on their cobamba aquatic 3 times because it was a 1 star review.
I know why they have a 4 1/2 stars now.. Delete all the bad reviews!

 

Same with ICH
But I have to totally disagree, BBA can be attached to a plant. You can visually see a clad of BBA on a leaf of a plant, wall of an aquarium, etc.

It may seem reasonable to the viewer but it isn't to the buyer (me)

They have now blacklisted me from their website, deleted all my 1 star reviews (I made 3 in about 30 minutes one after they deleted my others) so if that is reasonable to you, idk what is. I may as well call the better business burro


Maybe you didn't read my comments correctly.

They made it right the first order, and since I left a bad review telling what happened on that first order, they neglect to sell to me again, and they now have blacklisted me.

 

Other than this, did you read the other parts of my post?... Does any of that not seem wrong to you?

Yes it will. Ive seen it do this first hand when I received the plants from Buceplant (the crypts to be exact, tropica) they had BBA on them, then it Spread to other plants. it is kind of ironic this would happen after I received those plants, and then all the sudden there is a BBAE outbreak WITHOUT changing anything in the tank, this included lighting, fertz, substrate, plant arrangement, etc. You name it I didn't change it, and the tank was 1 year old at that time, never had any algae problems, and didn't have ANY outbreaks.

 

"Once started it will quickly engulf everything that doesn't move inside the aquarium. When growing on plants, the Black Beard algae can actually block the light and stop photosynthesis, which in turn can lead to the death of the affected plants."

"When it first begins to grow"
http://www.everythingaquatic.net/forum/articles/algae-library/149846-black-beard-algae

"and then spreads rapidly all over the aquarium"
https://fishyaquaria.wordpress.com/2010/05/04/tackling-the-black-brush-algae-bba/

 

I see, you have said this now... 3 times.. Proof? I gave you 2 articles on BBA saying it will do, what I say it was doing, where's your proof?

 

Burr I have a feeling you have no clue what your saying or talking about. You are oblivious to the situation at hand.
Its a low tech tank. Very low tech, almost no maintenance. These are not tissue culture crypts btw, they sent me them wrapped in led (lead?).
Idk why you keep ignoring this:

And plants I have added emersed grown before (my own as you know very well I have many emersed grown plants) nothing happened during the transition.
No those crypts as far as I know were not emersed grown either, that is for buceplant to claim.


Also this review wasn't predominantly based on the fact their crypt products gave me a BBA outbreak it was more focused (or supposed to be) on the fact that they blacklisted me for giving them a bad review. This means that for all we know buceplant could privately be 2 stars or 3 stars for all we know. They keep deleting bad reviews, and banning people who write those bad reviews, from their website.


Just looked:
"Cryptocoryne ****** is a less common variant of Cryptocoryne which has bright green grass-like leaves. The characteristics are similar to that of other Crypts such as Crypt ******. Like other plants in the same family, it grows at a moderate rate and can be grown both submerged and emersed. To propagate, simply cut off new plantlets growing from the mother rhizome."

It seems they do not claim them to be emersed grown or submersed grown. In this case, I rest my case.

And again I ask you, where is your proof?

 

I will admit I was disappointed in BP, but ill answer your questions.
Gave them a second chance, because, well its America, land of second chances... And they are the only ones who carried those plants I was looking for that I could find. I posted these posts Against them, after they blacklisted me.
Am I heated: no I just wrote these reviews, as reviews, to inform people what they are buying and from who. its a review.
BBA: Wasn't mad, I like a good debate. I'm a debater. And still stand by what I said If you have someone who says they know something, but doesn't have any physical evidence of that knowing. I will continue to disbelieve in them. This applies to some things. BBA in this case.

But thanks for your reply Slip, I however still hope people find this review informative and they make a good choice on what to do with their money. And look at all aspects of the company before buying from anyone or any place.

You don't know what happened there. Only 5 people do. And that is the five people involved. if you want me "not to be heated" why poke the bear and instigate?

My final comment on this thread as it is getting out of hand, and is missing the point of this entire post.

Thanks,
Nate

 

Tropica is a type of crypt, this just further proves my point.

K this is my last post lol

 

BucePlant called me this morning, out of their personal time, which to me is nice customer care.
And they said they felt as if I attacked them, and I don't want them or anyone else to think this at all. I was writing my experience down so people could see or learn from it as I did. My review is just that, a review, a little article on what my experience was like with this product and/or company. BP also said, that my review I wrote on Cabomba Aquatica was removed (3 times) because it had nothing to do with the plant, of which I denied because it had to do with that plant imo.
Reason I wrote the review on that plant was because that is one of the 3 plants they denied me the right to order. So it was a necessary subject to write a review under. At the end of the phonecall, I was kind of confused, because they said we hope you can buy from us again, and I tried doing this (this is where my review came from) but I was denied service, which to me makes no sense and is confusing. So I thought maybe it was something just said, in the moment maybe.

Alright so I think that's the end of my review.

Thanks
Nate

 

Yes and I accepted it, and I then decided to buy from them again the second chance... Then was denied service.