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ATI Sunpower Dimmable - lights won't come on but fans do...

Discussion in 'Lighting' started by fleuramore, Jul 9, 2016.

  1. fleuramore

    fleuramore Member

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    Hello. Today we had a storm and the power flickered a bit. My lights turned off because the clock was reset. No problem, I just reset the clock and they came back on. I left the house for a couple hours and when I came back, the lights were off again and the clock was reset, so obviously the power flickered again while I was out. I set the clock to the proper time expecting the lights to come on. They didn't. There was a click like the fixture was trying to fire and the fans came on. I tried over and over using the manual setting and nothing has worked. Has anyone else experienced this? Could the storm somehow have damaged the bulbs?


    Any advice would be appreciated. ATI is closed on the weekend.


    Thanks.
     
  2. Gerryd

    Gerryd Plant Guru Team
    Lifetime Member

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    Hi. I live in FL and we get lightning/thunder storms a lot. The same thing happens to me. I usually UNPLUG the fixture for a couple hours. Then plug it in and it should work. You may lose the current date.time but not your settings. FYI, these two fixtures that do this are on an expensive breaker that switches them off. I have two other ATI that do NOT have a breaker and they do NOT experience this at all.


    Hope this helps
     
  3. fleuramore

    fleuramore Member

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    Thanks Gerry. I unplugged the fixture all day and nothing happened when I plugged it back in. I have new bulbs on order...mine were getting old anyhow. I have been emailing with ATI tech support so hopefully they can help me get this figured out. I just don't want my plants to die in the meantime. Ugh.
     
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